About Us
The Southern Madison Water District was organized in 1968. It provides water service to approximately 5,800 customers in Southern Madison County in south central Kentucky, including portions of the city of Berea.
The Southern Madison Water District purchases water from Berea Municipal Utilities. The water supply is surface water which is better known as Owsley Fork, Cowbell, Kales and B lakes located on Berea College properties.
With our dedicated staff and board members, our commitment is to provide a safe, clean, and reliable supply of potable drinking water to our customers. We pledge that we will continue to monitor, improve, and protect the water system and deliver a high quality product at the lowest possible cost.
The Southern Madison Water District works to fulfill this commitment to our community through innovation, reliable customer service, and infrastructure investment.
- Our customer service team provides friendly and knowledgeable support for our customers. Whether your need is related to establishing new service, paying your bill, or ways to conserve water usage, our staff is always available to assist.
- Innovation drives our business and our services. The Southern Madison Water District believes in water conservation and the protection of our water system. We are committed to providing safe and high-quality water to our customers and rely on a spirit of innovation to help us deliver this mission.
Staying Informed
The Commissioners of the Southern Madison Water District will meet in regular session pursuant to the law and the rules of said commission on the third Tuesday of each month at 10am at the District Office: 207 N. Dogwood Drive, Berea KY.
You can always find additional information on the KY PSC website.
“This Institution is an equal opportunity provider and employer.”
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html , or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at program.intake@usda.gov.”
